Accessibility Statement

Accessibility Statement

Ensuring universal access, assistive tech compatibility, and equal digital empowerment across all devices and abilities.

Clause 01Universal Inclusion

Universal Accessibility & Device Compatibility

We are committed to ensuring that the Swachhta Action Plan – Swachh Bharat Mission, Department of Drinking Water and Sanitation portal is accessible to all users irrespective of device, technology, or ability. It has been built with the aim of providing maximum accessibility and usability to all visitors. As a result, this portal can be viewed on a variety of devices such as desktop computers, laptops, tablets, and web-enabled mobile devices.

DesktopsHigh-res screens
LaptopsStandard viewports
TabletsTouch & orientation
MobilesWeb-enabled phones

Clause 02Assistive Technology Support

Assistive Technologies & Universal Design

We have made every effort to ensure that all information on this portal is accessible to persons with disabilities. For example, users with visual impairments can access this portal using assistive technologies such as screen readers and screen magnifiers.

We also strive to comply with web standards and follow the principles of usability and universal design, helping all visitors access information efficiently and effectively.

Screen Readers & Audio Tools

Compatible with standard screen readers (NVDA, JAWS, VoiceOver) featuring descriptive ARIA tags and landmark navigation.

Screen Magnification & Contrast

Scalable layouts allowing high-zoom text magnification up to 200% without loss of core content or functionality.


Clause 03Compliance Framework

Standards Adherence (GIGW 3.0 & WCAG 2.1 Level AA)

This portal is designed using HTML5 and strictly follows the Guidelines for Indian Government Websites (GIGW 3.0). It also adheres to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 laid down by the World Wide Web Consortium (W3C). Some information on this portal may be available through links to external websites. These external websites are maintained by the respective departments and are responsible for ensuring their own accessibility compliance.

HTML5 Semantic Core

Standardized structure with semantic headers, landmarks, and landmarks for optimal machine readability.

GIGW 3.0 Alignment

Compliant with the mandatory Guidelines for Indian Government Websites 3.0 formulated by MeitY.

WCAG 2.1 Level AA

Adheres to W3C benchmarks for perceivable, operable, understandable, and robust web delivery.


Clause 04Ongoing Remediation

Continuous Improvement & Known Limitations

The Department of Drinking Water and Sanitation is continuously working towards improving accessibility for persons with disabilities. However, certain Portable Document Format (PDF) files may not currently be fully accessible. Additionally, some information provided in Hindi may not yet meet complete accessibility requirements.

Active Remediation Note:

Legacy circulars, historical archived gazettes in PDF format, and bilingual language assets are being actively processed to provide accessible alternative formats and OCR enhancements.


Clause 05Public Support

Feedback & Accessibility Assistance Desk

If you experience any difficulty accessing information on this portal or have suggestions for improving accessibility, please contact us. Kindly provide details of the issue along with your contact information so that we can respond appropriately and assist you effectively.