Help and Support

Help & Support Center

Comprehensive user assistance, document viewers directory, assistive tech support, and navigation tools for the Swachhta Action Plan.

Section 01Document Compatibility

Viewing Information for Various File Formats

This website includes some content that is available in non-HTML format. They might not be visible properly if your browser does not have the required plug-ins.

For example, Adobe Acrobat Reader is required to view PDF documents. The following table lists some software and viewers that may be required.

Document TypeDownload / Required Viewer

PDF Content

Circulars, Annual Reports, Audits

Adobe Acrobat Reader

Word Files

Office documents & editable forms

Word Viewer / OpenOffice

Excel Files

Financial data & quarterly spreadsheets

Excel Viewer / OpenOffice

PowerPoint Files

Presentations & slide decks

PowerPoint Viewer / OpenOffice

Flash Content

Interactive legacy animations

Adobe Flash Player

Audio / Video Files

Multimedia coverage & webinars

Windows Media Player

Section 02Accessibility Aids

Screen Reader Access

This website complies with WCAG 2.0 Level AA standards, enabling people with visual impairments to access content using assistive technologies such as screen readers.

Compatible with major screen reading software including JAWS, NVDA, Apple VoiceOver, and Windows Narrator across modern web browsers.

Speech Recognition Support

The website is accessible using speech recognition software such as Dragon Naturally Speaking and built-in Windows speech recognition tools.


Section 03Portal Navigation & Discovery

Using the Search Facility

The search facility is available on the website and allows users to search content using keywords, titles, or URLs.

Search Tip:Enter specific ministry names, activity tags, or financial years to find targeted progress records.

Sitemap

Visit the Sitemap page to get an overview of all available content and navigation links on this website.


Section 04Live Feed Alerts

What is RSS Feed and How to Use It?

RSS (Rich Site Summary) allows users to receive updates from websites without visiting them individually.

Feed readers aggregate content from multiple websites and display updates in one place.

How to Subscribe to RSS Feeds?

Step 01Reader Setup

Follow the initial configuration instructions provided by your preferred RSS reader software or browser extension.

Step 02Direct Subscription

Click the RSS icon located across news or updates sections to subscribe directly with one click.

Step 03Copy Feed URL

Copy the designated feed URL link and paste it into your RSS reader's subscription manager.

Step 04Reader-Specific Buttons

Use RSS reader-specific subscription buttons where available to instantly synchronize live feed items.


Section 05Public Engagement

Feedback / Suggestion

Users can submit comments, feedback, suggestions, and ideas for improving the portal through the feedback facility.

Need Further Help?

Please contact us for any additional assistance or support. Our nodal help desk is available to resolve technical issues and portal inquiries.